Welocalize Trust Center
At Welocalize, we help global brands reach, engage, and support customers worldwide through language solutions and content transformation services. Operating in over 250 languages and across multiple industries—including technology, life sciences, finance, legal, and consumer sectors—Welocalize combines linguistic excellence with secure, scalable technologies.
Our Commitment to Trust and Security
Security, privacy, and compliance are foundational to our business. Welocalize is committed to safeguarding customer data through a robust Information Security Management System (ISMS) aligned with ISO/IEC 27001:2022 standards. Our security programs integrate rigorous controls across physical, cloud, and endpoint environments, supported by continuous monitoring, training, and internal auditing.
We work closely with our clients to meet their regulatory and contractual obligations, with established protocols for:
- Secure translation environments and workflows
- Role-based access control and data segregation
- Vendor and third-party risk management
- Incident detection, escalation, and response
- Business continuity and disaster recovery
Certifications and Frameworks
Welocalize’s compliance initiatives include adherence to key international standards and client-specific frameworks. We continuously evaluate our practices to ensure ongoing compliance and alignment with evolving industry expectations.
Welocalize Trust Center Updates
Subprocessors list has been updated
We've updated our subprocessor list with ten additions:
- OpenAI, which provides managed inference API / model hosting (US).
- Google Vertex AI, which provides model hosting for LLMs (US).
- Amazon Bedrock, which provides model hosting for LLMs (US).
- Google DLP, which provides PII redaction (US).
- AWS Comprehend, which provides PII redaction (US).
- Weights & Biases, which provides AI experiment tracking (US).
- Label Studio, which provides data annotation for experimentation and product integrations (US).
- Datadog, which provides observability and logging (US).
- AWS infrastructure (S3/Redshift/EC2/OpenSearch), which provides storage and compute (US).
- Microsoft Azure, which provides SSO identity management (US).
The complete and updated list of subprocessors is available in the Trust Center under the "Subprocessors" tab. Should you have any questions regarding these changes or require additional information, please contact your account representative.